Privacy Policy

Effective Date: October 1, 2024.
Last Updated: Jan 16, 2025

At Researpa (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal data:

a. Personal Information

  • Name, email address, phone number.
  • Company name, address, and industry details.
  • Payment and billing information (if applicable).

b. Technical Information

  • IP address, browser type, device information, and operating system.
  • Website usage data, such as pages visited, time spent, and referral sources (collected via cookies and analytics tools).

c. Communication Data

  • Information provided when you contact us via email, phone, or contact forms.
  • Records of your interactions with our customer support team.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services, including product development, consulting, and testing.
  • To communicate with you regarding inquiries, orders, or support requests.
  • To send promotional materials, newsletters, and updates (with your consent).
  • To analyze website usage and improve user experience.
  • To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to receive marketing communications or cookies.
  • Contractual Necessity: To fulfill our obligations under a contract with you.
  • Legitimate Interests: To improve our services, ensure website security, and prevent fraud.
  • Legal Compliance: To meet regulatory and legal requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us in delivering our services (e.g., payment processors, IT support).
  • Legal Authorities: When required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adherence to Privacy Shield frameworks.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit the processing of your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw your consent at any time (where applicable).

To exercise these rights, please contact us at [insert email address].

8. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, access controls, and regular security audits.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process data from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@researpa.com
Phone: +91-99506-81834
Address: 506, Essentia, Bhiwadi, Rajasthan, 301019, India.